Shipping, Return & Refund Policy

Free Standard Shipping

TOP Leather offers free standard shipping on all eligible orders, excluding bags.

Due to their larger dimensions and heavier weight, bags require additional shipping and handling. Shipping fees for bag orders will be calculated and displayed at checkout.

Order Processing Time

Most orders are prepared and processed within 2 business days.

Please note that many TOP Leather products are handcrafted or made to order. If your selected item is not currently in stock, production may require additional time before shipment.

Once your order is ready and has been shipped, you will receive a confirmation email containing your tracking number.

Estimated Delivery Time

Standard Shipping: 8–15 business days
Express Shipping: Approximately 5 business days

Delivery estimates begin from the date your order is shipped, not the date the order is placed.

Please note that delivery times may be affected by customs clearance, local courier delays, public holidays, severe weather, or other circumstances outside our control.

For questions regarding your order, please contact:

topleather.company68@gmail.com

Exchange and Return Policy

Product Quality Guarantee

We take pride in the quality and craftsmanship of every TOP Leather product. Each item is carefully inspected before shipment.

If you receive an item that is defective, damaged during delivery, or different from what you ordered, please contact us as soon as possible and provide:

Your order number
A description of the issue
Clear photos or videos showing the product and packaging

Once the issue has been verified, we will arrange a replacement or exchange at no additional cost.

Exchanges

Exchange requests must be submitted within 30 days of delivery.

Items must be:

Unused and unworn
In their original condition
Returned with their original packaging and accessories

If the requested replacement item is unavailable, you may select another eligible item or request a refund to your original payment method.

Customers are responsible for return shipping costs unless the exchange is required because the item was defective, damaged, or incorrect.

Returns

Return requests must be submitted within 30 days of delivery.

Returned items must be unused, unworn, undamaged, and returned in their original packaging.

To request a return, please contact:

topleather.company68@gmail.com

Please include your order number and the reason for your return.

Return shipping costs are the responsibility of the customer unless the return is caused by a defective, damaged, or incorrect item.

Original shipping fees, including express shipping or bag shipping fees, are non-refundable unless the return is due to an error by TOP Leather.

Refund Policy

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund request.

Approved refunds will be processed within 7 business days and issued to the original payment method used at checkout.

After the refund has been processed by TOP Leather, it may take an additional 5–10 business days for the amount to appear in your account, depending on your bank or payment provider.